Frequently Asked Questions
SHIPPING
What Shipping Methods Are Available?
We ships most packages via DHL and Fedex
Do You Ship Internationally?
Yes, we ship to various countries around the world. Note that shipping times and costs may vary for international orders.
How Long Will It Take To Get My Package?
For customers in Europe, it is typically between 7 to 15 business days. For customers in the USA, it usually takes 3 to 7 days.
What are your shipping costs?
We offer free shipping on all orders, regardless of the order size or destination.
Can I track my order?
Yes, once your order is shipped, you will receive a tracking number via email, or via our Track My Order Page
Are there any restrictions on where you can ship?
We ship worldwide
PAYMENT
What Payment Methods Are Accepted?
We accept various payment methods, including Klarna, all major credit cards and PayPal.
Is Buying On-Line Safe?
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Do prices on the website include taxes?
Prices displayed on the website are exclusive of taxes. Applicable taxes will be calculated and displayed at checkout.
Order & Retunrs
How Can I Cancel Or Change My Order?
Orders can be canceled or modified within 12 hours of placing the order. Contact our support team for assistance.
What should I do if I receive a damaged or incorrect item?
Contact us within 48 hours of receiving the product. We will guide you through the process of returning the item and obtaining a replacement or refund.
How Can I Return a Product?
We accept returns within 90 days of the delivery date. Items must be in their original condition and packaging.
